Matches & Messages

• No matches yet?

  Don't panic! Not getting matches can be frustrating, but there are plenty of things you can do to make your profile more attractive and increase your chances of meeting people. 🚀 ​ ​1. Fill out your profile to make it more appealing: ​- Spice up your bio 🔥: Be brief and funny! Talk about your interests and share a funny story to spark conversation. - Verify your profile ✅: This is a simple but crucial step to show that you're a real person. Verified profiles are more reassuring aFew readers

• How do I get a match? How will I know if I have a match?

  To get a match, simply swipe right (like) on the profiles you’re interested in. If the other person likes you back, it’s a match! 🎉 ​ You’ll receive a notification, and you’ll be able to start chatting. Your match will appear in your basket.Few readers

• What do the different fruits mean?

  On Fruitz, each fruit has a specific meaning. It's a clear way to show what you're looking for, whether it's a serious relationship, a casual date, or just some fun. Choose the fruit that matches your mood! Cherry-Pick the one 🍒 LongTerm Find a grape date, without the headache 🍇 WellSee Find fruits with benefits 🍉 FriendsWithBenefits Get cheeky between the sheets 🍑 JustForTonightFew readers

• How can I see who liked my profile?

  To find out if someone liked you, just like profiles you’re interested in. If they’ve liked you too, it’s a match, you’ll get a notification, and you can start chatting. ​ 👉 If you’d like to see who liked you before you like them back, this is a feature included in the Golden subscription, available in your basket under the "See who liked you" section.Few readers

• My profiles don’t match my gender or age preferences

  If the profiles you're seeing don't match your preferences, here are a few things you can check: ​ Check your search criteria Make sure your preferences are set up correctly. To do this: Open Fruitz. Tap the profile icon 👤. Go to Settings. Edit your Ideal Smoothie to adjust the age, distance, and gender. ​ ​2. Temporary criteria expansion ​If the app detects a limited number of profiles in your area, it may temporarily expand your criteria to show you more people. This hFew readers

• How do I send an icebreaker?

  You can send an icebreaker as soon as you have a new match (unless the conversation was started with a Crushnote). ​ It's very simple: ​ The first person to connect to the match can choose an icebreaker to break the ice. To continue the conversation, you both must answer the question. Once that's done, the chat will open!Few readers

• I’ve sent a Crushnote but I can’t see it in my Basket.

  That’s normal! When you send a Crushnote, it appears at the top of the other person’s list 💌 but it only turns into a match if that person likes you back. If they do like you, the Crushnote will then become a match, and you’ll find it in your Basket so you can start a conversation! ✨Few readers

• What is an icebreaker?

  An icebreaker is a fun way to, well, break the ice on Fruitz! 🧊 ​ It's a question with only two possible answers that appears at the start of every match. Its purpose is to get the conversation flowing in an original way and help you move past the typical "Hi, how are you?" ​ - Note: If the match was made via a Crushnote, you won't need to go through this step. ​ Two extra icebreakers are unlocked with Golden and Premium subscriptions.Few readers

• What do the icons on the right of my matches’ photos mean?

  In the "Basket" section, you'll notice some icons next to a few of your matches. To find out what they mean, just click on the little " ? " next to the "Messages" button. ​ Here's what each icon represents and how you found that profile: ​ - Crushnote: This match was made by sending a Crushnote. This means you started the conversation in a unique and creative way! ​ ​- Pollen: You discovered this profile using the "Pollen" feature, which highlights the most popular profiles around yoFew readers

• A guide to the icons on the Discovery page

  To help you navigate the app, here's a summary of the icons you might come across. ​ ​Navigation Icons 🧭 ​These icons allow you to access the different sections of the app. - The profile icon 👤: This is your personal space to view and edit your photos, bio, and information. - The mixer icon : "Ideal Smoothie", this section allows you to adjust your search criteria (distance, age, etc.). - The chat bubble 💬: Access your Basket to find all your matches and conversatioFew readers

• Can I undo a left swipe?

  Yes, but only if you’ve purchased the Rewind feature. ​ This feature allows you to go back to the last profiles you swiped left on, as long as you’re still in the same session (i.e. you haven’t closed the app). ​ ⚠️ Important: – If you close the app, profiles swiped left can no longer be recovered. – If you like another profile, all the profiles swiped left before that like will disappear and can’t be revisited.Few readers

• What’s the point of a Freez? And how do you take a good one?

  A Freez puts your profile in the spotlight within the app. For 48 hours, you get extra visibility with other members. ​ It’s a great way to: Get noticed more quickly, Catch the eye of new people, Show off your personality in a fun, original way. ​ ⚠️ Only users with an active Freez can see other people’s Freez posts 😉 ​ A good Freez is a photo that makes people want to know more about you. Here are our top tips: ​ ✅ What to go for: ​- A natural smile A well-lit photo of yFew readers

• What is a Smoothie?

  On Fruitz, a Smoothie is a match! 🥳 ​ This means that you and another person have both liked each other (by swiping right). When this happens, you get a Smoothie and can start chatting.Few readers

• How can I tell if my match has read my message?

  Only users who have purchased the Read Receipt feature can see whether their match has read a message. ​ To access it, simply click on the small tick icon below the message you sent, then follow the steps to activate the option.Few readers

• Where can I see the profiles I’ve liked?

  You can’t view the list of profiles you’ve liked. Unless one of them likes you back. ​ If that happens, it’s a match 🎉! The profile will then appear in your basket, and you’ll be able to start chatting.Few readers

• How to unmatch with someone?

  If you want to end a conversation, it's very simple: ​ Go to your match's profile. Tap the settings icon ⚙️ in the top right corner. Tap "Delete match". ​ ⚠️ Warning: Once a match is deleted, it's an irreversible action! You disappear from their basket and they disappear from yours. You won't be able to find that person again.Few readers

• Start chatting without answering the icebreaker?

  The only way to avoid the icebreaker is to start the match with a Crushnote. ​ Otherwise, the icebreaker is mandatory at the beginning of every match. It was designed to start the conversation in a more original way and help you avoid the classic and boring "Hi, how are you?".Few readers

• Can I match with someone who has a different fruit than mine?

  Absolutely! The fruit is just a fun indicator to help you understand what the other person is looking for. ​ You can match with any fruit 🍒🍇🍑🍉… and hope the connection blossoms! Being a cherry doesn’t mean you can’t fall for a grape. 💘 ​ ​Bonus tip: with a Golden subscription, you can filter profiles by fruit if you have a preference.Few readers

• Why can’t I see other people’s Freez?

  Wondering why no Freez are showing up around you? That’s completely normal if you don’t have an active Freez! ​ 👉 You need to have a visible Freez in order to see others’. Once you’ve posted yours, you’ll be able to discover highlighted profiles nearby.Few readers

• How do I edit my search criteria?

  The Discovery page is where you can swipe to find new profiles. To see profiles that better match what you're looking for, you can adjust your search criteria. ​ Here’s how to edit your preferences: Tap the profile icon 👤 in the top-left corner. Tap the Settings ⚙️ icon in the top-left corner. Select "Ideal Smoothie". ​ In this section, you can filter profiles by distance, age, and sexual orientation.Few readers

• How do I know if my Crushnote has been received and read?

  When you send a Crushnote, your profile appears at the very top of the profile list for the person you sent it to. 💌 ​ This ensures that your message will be seen! If the person decides to reply, they just have to like your profile back, which will trigger an instant match.Few readers

• What is a crushnote and how does it work?

  A Crushnote is the best way to stand out! ❤️ It's a message you can send to a profile even before you match. Your profile will appear at the top of their list, and you'll get a chance to send the first message to start the conversation. ​ ​How does it work? ​When you send a Crushnote, you combine a "like" and a message. If the person likes you back, you'll get an instant match and can start chatting directly, without having to go through the "Juicy Question." ​ ​Note: Crushnotes canFew readers

• I deleted a match by mistake, what can I do?

  Unfortunately, once a match is deleted, it is permanent. Whether removed by mistake or on purpose, the match cannot be restored. ​ The profile of the person you unmatched with will also not reappear in your swipe suggestions – unless they delete their account entirely and create a new one. ​ Our team is unable to recover deleted matches. ​ ​Tip: Before deleting a match, make sure it's really what you want to do. If you're unsure, it may be better to simply ignore the conversationFew readers

• I keep seeing profiles I’ve already swiped

  It can happen that you see profiles you've already come across. Here are the possible reasons: ​ ​1. Profile changes A person may have deleted their account and created a new one. Their profile will then reappear in the app. ​ It's also possible that some users create multiple profiles. ​ ​2. A technical issue? If you swiped in an area with a weak signal, the profile might not have been properly recorded. ​ If you think this is a problem, try these steps: - Log out/Log back in:Few readers

• One of my matches disappeared

  If a match or conversation has disappeared from your app, it could be due to one of the following reasons: The person has deleted their Fruitz account. The person has unmatched you, which automatically removes the conversation. ​ Unfortunately, it is not possible to recover the match or the chat.Few readers

• The profiles I see are too far away

  If some of your potential matches are a little far from you, there could be a few reasons why: ​ ​1. Your search criteria Sometimes we show you profiles that are slightly outside your criteria. Although they might be a little further away, we hope you'll feel they're worth it! ​ To check your distance preferences, go to: - My Profile 👤 - Settings ⚙️ - Ideal Smoothie Adjust the distance slider ​ ​2. Geographical movements If you've recently travelled, you might still see proFew readers

• I don’t see any profiles on my Discover page

  If you're not seeing any profiles on your Discovery page, don't worry! Here's what you should check: ​ ​1. Is your profile hidden? 👻 Make sure your profile isn't in hidden mode, as this makes you invisible and prevents you from seeing new profiles. To check: ​ Open Fruitz. Tap the profile icon 👤. Go to Settings ⚙️. Make sure the "Hide my profile" option is not checked. ​ ​2. Widen your search criteria 🗺️ You might have run out of new profiles that match your cFew readers

• What is Pollen and how do I use it?

  When you activate Pollen (the star icon), the app shows you the most popular profiles closest to you who have the same fruit as you. At the same time, your own profile is boosted to the top of their list, which significantly increases your chances of getting a match! ​ ​How do I use it? ​1. Go to the Discovery page. 2. Tap the star icon ⭐️ that appears on the screen. ​ ​Note: Pollen is a paid feature, available for individual purchase or included in Premium and GoldFew readers

• What is a Freez?

  A Freez is the ice cream icon at the bottom of your Fruitz home screen. ​ It’s a temporary photo you take directly in the app that helps you boost your profile and get noticed. ​ Once active, your Freez is visible for 48 hours to: - your Smoothies, - people nearby... ...but only if they’ve also posted a Freez. ​ ⚠️ You can only view other people’s Freez posts if you have one active yourself.Few readers