I keep seeing profiles I’ve already swiped

It can happen that you see profiles you've already come across. Here are the possible reasons:
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​1. Profile changes
A person may have deleted their account and created a new one. Their profile will then reappear in the app.
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It's also possible that some users create multiple profiles.
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​2. A technical issue?
If you swiped in an area with a weak signal, the profile might not have been properly recorded.
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If you think this is a problem, try these steps:
- **Log out/Log back **in: In Settings, scroll to the bottom and tap "Log out". Then, log back in.
- Reinstall the app: Delete the Fruitz app from your phone, then reinstall it.

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If the problem persists, don't hesitate to contact our support team from within the app with the following information to help us analyze the issue:
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• Your tracking ID
• The app version
• Your system version (iOS/Android)
• A screen recording of the problem

Updated on: 09/10/2025