Articles on: Troubleshooting & Support
This article is also available in:

What should I do if the Privacy team doesn’t reply?

Haven't received a reply from our Privacy team yet? Don't worry. 😊


First, make sure your request was sent to privacy@fruitz.io A typo in the email address may prevent us from receiving it.


Our Privacy team receives a high volume of requests and reviews each one carefully. In most cases, you'll receive a reply within 48 hours. However, response times may be slightly longer during busy periods.


If you still haven't received a reply after 7 working days, please contact our Support team and attach a screenshot of the email you sent to privacy@fruitz.io Make sure the recipient's email address and the date the email was sent are clearly visible. This will help us locate your request and assist you more quickly.

Updated on: 09/07/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!