I want to delete my account and create a new one, but I have one or more active purchases. Will I lose them?
No worries! Your purchases are linked to your App Store (iOS) or Google Play Store (Android) account — not to your Fruitz profile.
Here's how to keep your active purchases:
- Delete your current Fruitz account.
- Create your new profile in the app.
- Once logged in, go to:
My Profile > Settings (top left) > Scroll down > Restore Purchases
Fruitz will automatically detect and reactivate any purchases linked to your store account.
❗ If restoring doesn’t work:
You can contact our support team directly from the app:
My profile > Settings > Get help > Contact support / Report a bug
🔎 Make sure to include your purchase receipt or order number to help us assist you more quickly.
Updated on: 09/10/2025
Thank you!