The icebreaker is a two-answer question that appears at the beginning of a match (except when the match started with a crushnote).
How do I send an icebreaker?
You can only send an icebreaker when you have a new match (except when the match started with a crushnote). The first one to send it gets to choose the one he/she wants.
Can I skip the icebreaker selection?
The only way to start a match without the icebreaker is if the match started with a crushnote.
The icebreaker to start a match is mandatory, unless the match started with a crushnote. It's to avoid the "hey, what’s up?" you see in all the other apps, and to start the conversation in a more original way.
I have symbols that appear on the profile picture of some of my matches. What does this mean?
The symbols are explained in your basket (where you have your matches). You have to click on the question mark next to the word "messages" to get their definitions.
Symbol in the shape of a conversation bubble : the conversation started with a crushnote. Symbol in the shape of heart-shaped glasses: he/she liked you because he/she saw that you liked them. Symbol in the shape of a basket: he/she found you thanks to the "Pollen" feature. Symbol in the shape of a circle with 4 holes: he/she found you thanks to the "Filter by fruit" feature.
What is a badge? How do I get them?
A badge is a form of reward, you will find their description in your account settings. The Fruitz team can give you the badge called “high in vitamins” and the others can be awarded by your matches.
How do I delete a match?
To delete a match, you need to go to your match’s profile > tap the gear icon in the top right-hand corner > click on "delete this match".
When you delete a match, you’ll disappear from their match list and they'll disappear from yours.
Note that deleting a match is a permanent action.
How do I report someone?
The safety of our users is very important to us. You can report users that you’ve already matched with, and users you haven’t matched with. To report someone you've already match with, go to his/her profile > tap the gear icon in the top right-hand corner > click on "Report".
To report someone you haven't match with, click on his/her profile > tap the three-dots icon in the top right-hand corner > click on "Report".
We encourage you to report and block any suspicious users or behavior.
Check out our Terms and Conditions of Use for additional information.