> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.fruitz.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if the Privacy team doesn’t reply?

Haven't received a reply from our Privacy team yet? Don't worry. 😊

|| First, make sure your request was sent to privacy@fruitz.io A typo in the email address may prevent us from receiving it.

Our Privacy team receives a high volume of requests and reviews each one carefully. In most cases, you'll receive a reply **within 48 hours**. However, response times may be slightly longer during busy periods.

| If you still haven't received a reply after 7 working days, please contact our Support team and attach a screenshot of the email you sent to privacy@fruitz.io Make sure the recipient's email address and the date the email was sent are clearly visible. This will help us locate your request and assist you more quickly.