> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.fruitz.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My Pollen isn't working

[Pollen](https://faq.fruitz.io/en/article/what-is-pollen-and-how-do-i-use-it-1l7bpsd/) shows you the most popular profiles around you. It searches for profiles within a very short radius, regardless of the distance you've set in your preferences.

This may happen for a few reasons:

* There aren't enough profiles matching your search criteria within this small area at the moment.
* You've already liked or passed on all the profiles in this area.

Please try again a little later!