> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.fruitz.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My phone number is already linked to a profile

Trying to add your **phone number** to your profile but getting a message saying **it's already in use**?
No worries! Here are two solutions 👇
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​**✅ 1. Manually delete the profile linked to your number**
**​**
If you still have access to the number, you can delete the associated profile by following these steps:
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1. **Log out of your current account** (if you're stuck, simply delete and reinstall the app)
2. Open Fruitz and select **Log in via SMS**
3. Sign in** **using the phone number
4. Once logged in, go to your **profile settings** and tap “**Delete my account**”
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You’ll then be able to add that number to your profile.
​
​**📧 2. You’ve recently received this number (and it’s linked to a previous user)**
**​**
If you've only had this number for a short time, it may still be linked to an old Fruitz account.
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In that case, please contact our Privacy team at: [privacy@fruitz.io](mailto:privacy@fruitz.io)
Include the following in your email:
- The **Tracking ID** of your current profile
- The **phone number** (with country code)
- The **date you became the owner of this number**
**​**
And attach:
- A **proof of ownership of the phone number** (e.g. a bill or contract from your operator)
- Your full name
- A **document that proves your identity**
**​**
**​**Our team will get back to you as soon as possible 🍑