> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.fruitz.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My account has been banned

If your account has been banned from Fruitz, you will see a message informing you directly when you try to log in.
​
We ban accounts that do not comply with our** Terms of Use**. Our members' safety is our top priority, and we take any violation of our rules very seriously.
​
If you believe your ban is a mistake, you can appeal the decision by indicating that you wish to speak to an agent.