> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.fruitz.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I want to delete my account and create a new one, but I have one or more active purchases. Will I lose them?

No worries! Your purchases are linked to your App Store (iOS) or Google Play Store (Android) account — not to your Fruitz profile.
​
​**Here's how to keep your active purchases:**
1. Delete your current Fruitz account.
2. Create your new profile in the app.
3. Once logged in, go to:
My Profile > Settings (top left) > Scroll down > Restore Purchases
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Fruitz will automatically detect and reactivate any purchases linked to your store account.
​
❗ **If restoring doesn’t work:**
You can contact our support team directly from the app:
My profile > Settings > Get help > Contact support / Report a bug
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🔎 Make sure to include your purchase receipt or order number to help us assist you more quickly.