> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.fruitz.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I keep seeing profiles I’ve already swiped

It can happen that you see profiles you've already come across. Here are the possible reasons:
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​**1. Profile changes**
A person may have deleted their account and created a new one. Their profile will then reappear in the app.
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It's also possible that some users create multiple profiles.
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​**2. A technical issue?**
If you swiped in an area with a weak signal, the profile might not have been properly recorded.
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If you think this is a problem, try these steps:
- **Log out/Log back **in: In Settings, scroll to the bottom and tap "**Log out**". Then, log back in.
- **Reinstall the app**: Delete the Fruitz app from your phone, then reinstall it.
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If the problem persists, don't hesitate to contact our support team from within the app with the following information to help us analyze the issue:
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- Your tracking ID
- The app version
- Your system version (iOS/Android)
- A screen recording of the problem