> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.fruitz.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I can’t upload a photo to my profile

Make sure Fruitz has permission to access your photos. To check this, go to your **phone’s Settings** > **Apps** > **Fruitz** > **Permissions**, and allow access to photos.
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Also, ensure that your photo **follows** **our community guidelines**. If it doesn’t, it will appear **highlighted in orange** with a t**riangle containing an exclamation mark**, indicating that it has been rejected.
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If you believe your photo does follow our guidelines, feel free to contact **our support team directly through the app**.